Information We Gather and Utilize.
We collect personal information such as your contact information (name, e-mail address), billing/shipping information (credit card number, shipping address). When submitting personal information on an online form, we will identify which fields are required in order to fulfill your request. Additionally, our Web server automatically collects click-stream information such as the address (or URL) of the Web site that you came from before visiting our site, which pages you visit on our site, which browser you used to view our site and any search terms you have entered on our site.
When We Collect Information.
While shopping at MetalImagination.com we may ask that you provide certain information about yourself. For example, we request personal information when you set up an account online, purchase products, participate in a sweepstakes, promotion or survey. In addition, when using our Web site, our servers may collect click-stream information as described above. Metal Imagination may also obtain information or lists from other companies.
How the Information is Used.
We use the information you provide in order to 1) fulfill requests for products, services or information, 2) administer shopping, 3) provide customer services, 4) administer contests or promotions, 5) offer new products and services, 6) measure and improve the effectiveness of our Web sites, our marketing endeavors or our services and offers, 7) tailor our online offerings to your preferences, and 8) other business purposes.
Cookies and Other Techniques.
When you visit MetalImagination.com, you will be assigned a permanent "cookie" (a small text file) that is stored on your computer's hard drive. The cookie identifies you when you visit the site so that we can customize and enhance your shopping experience. You may choose to browse our site without cookies; however, without these identifiers you will not be able to complete a purchase or take advantage of certain features of the site. To change your cookie preferences, please check your browser's "Help" menu.
We also collect certain technical data from your computer each time you request a page during your visit to MetalImagination.com. This information may include your IP (Internet Protocol) address, your computer's operating system, browser type, and the address of a referring website, if any. We collect this information to enhance the quality of your experience during your visit and we will not sell or rent this information to any third parties.
Commitment to Children's Privacy.
Protecting the privacy of young children is important. For that reason, Metal Imagination Inc. does not knowingly collect or maintain personally identifiable information or non-personally-identifiable information on the Metal Imagination Inc. Site received from persons under 18 years of age, and no part of our website is directed to persons under 18. You must be at least 18 years of age to use or access Metal Imagination Site. If you are under 18 years of age, then you are not authorized to use or access the Metal Imagination Site at any time or in any manner.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include Metal Imagination Inc.. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Opt Out, Remove, or Modify Information.
If your information is currently being used to send you marketing communications, you can opt-out at any time. All marketing e-mail and direct mail communications from Metal Imagination, such as hot deals or special offers, tell you how to stop receiving them.
To opt-out of receiving marketing material from Metal Imagination Inc.:
1) Follow directions on a marketing e-mail or direct mail communication from us.
2) Send an e-mail with your current contact information to info@MetalImagination.com
3) Send a request with your current contact information to:
Attn: Customer Service
Metal Imagination Inc.
393 Shorewood Drive, E.
Falmouth, MA 02536 USA
When you elect not to receive marketing emails from Metal Imagination Inc., you will still receive email communications from us regarding any orders you place with us. You will also receive email communications regarding any Customer Service inquiries you make, as well as operational emails to inform you of any changes we make to the site.
Securing Personal Information.
Whether you are shopping online at MetalImaginational.com or submitting a request to our Customer Service agents, we have security measures in place to protect against the loss, misuse, unauthorized access and alteration of the information under our control.
Safe Shopping Policy.
Because your credit card security is a high priority, we have taken numerous steps to ensure that your payment information is processed confidentially, accurately and securely. The Metal Imagination Inc. web site uses encryption technology, such as Rapid SSL Security (SSL), to protect your credit card information during data transport. SSL encrypts ordering information such as your name, address, and credit card number.
Choosing a Personal Password.
When you create an online account on the Metal Imagination Inc. web site, you need to select a personal password that you will remember. To maximize your level of protection, you should choose a combination of both letters and numbers. You are solely responsible for maintaining the secrecy of your passwords or any account information.
Although we cannot guarantee against any loss, misuse, unauthorized disclosure, alteration or destruction of data, we take reasonable precautions to prevent such unfortunate occurrences. MetalImagination.com cannot ensure or warrant the security of any information you transmit to us by e-mail and you do so at your own risk.
Third Party Links.
In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.